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Entruno support
Access, setup or a form that needs attention.
Email support@brilliantmindsglobal.com for team access, support, privacy or deletion requests.
Getting access
Entruno's Chrome Web Store release is in preparation. An administrator-provided team account and configured team service are required for cloud document reading and automatic website planning. Public self-signup is not available yet.
Using Upload
Sign into your destination website and open its form. Start Entruno from the toolbar in that tab, allow access to the selected website and connect your team account once. Choose your PDF or Excel file. Choosing a PDF/photo initiates cloud reading under the visible file-selection notice. Entruno saves supported records one by one and stops for missing or uncertain information. Check the first saved result and attachments.
Using Download
Open a populated form or the first page of a supported record list, start Entruno in that tab, then choose Download and Prepare download. Save Excel or PDF when collection is complete. Matching setups can be reused; fresh values are collected each time. Photo and attachment URLs may need sign-in or expire.
If a job stops
Read the message in the side panel. Correct missing data or complete the manual website step. If the save outcome is unknown, check the destination's saved record before retrying. Do not repeat a submission simply because a response was lost. Send the website URL, Chrome version and error text to support; omit passwords, access tokens and sensitive record values.
Updates
Once installed from the Chrome Web Store, Chrome checks for approved updates automatically. Finish active jobs and close the side panel so an update can install while Entruno is idle. An unpacked test installation does not receive Store updates and its local data does not automatically move into the Store installation.